Helapet Blog

Wednesday 1 December 2010

Great results from our customer survey

Thank you to all of you who took the time to complete our customer service questionnaire and a delicious Christmas hamper is on it's way to Claire in Kettering who has won the prize draw.

We are proud that 86% of our customers are very satisfied with Helapet overall and 86% of you would refer us to a colleague.

Our survey highlights that we are more responsive than our competitors, ordering is easy and the quality of our products is excellent.

As a result of your replies, we will be making improvements to our customer service, with a restructure to our website to include more educational downloads and technical support.

Thank you for helping us improve our service to you

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