We're getting personal with our deliveries

We understand that our customers need their products arriving on time and to the right location.

Take advantage of our free delivery notification service, providing valuable date, time and location information straight to your computer or mobile device.

How does it work?

Nominate a contact	Shipped	Ready for delivery	Text and email
Nominate an appropriate contact to receive delivery notifications. Include mobile number and/or email address	The delivery contact will receive a notification informing them of the delivery date and provide options to reschedule	The delivery contact will receive an additional notification with a delivery time within a 1 hour window	Delivery notifications can arrive via text, email or both. Accurately track your delivery and see your final 15 minute time slot

What do I need to do?

Available to all Helapet customers, register for this service by clicking here and fill out your nominated delivery contact details online.

Or email deliveries@helapet.co.uk with the Full Name | Organisation | Mobile Phone Number | Email Address of your nominated delivery contact.